Custom Printed Apparel
Here at Love Our Parks, all of our products are custom printed to order. This allows us to offer a large variety of designs, colors, and sizing options that would be impossible for a small business such as ours to otherwise carry inventory in.
Ordered Wrong Color, Style, Size, etc.
Because every order is printed specifically for you, we do not carry inventory and are not able to simply re-stock items.
As such, we do not offer refunds or exchanges for sizing issues, accidental orders of wrong sizes/colors/styles, or other similar issues... so please ensure that you double check the size and color before you place your order.
Orders with Manufacturing Errors or Damage
For any orders that may have had a manufacturing issue or been damaged during shipping, we offer free replacements or refunds within 30 days of receiving your order.
If you receive an item with a manufacturing error or an item that has been damaged during shipping, please contact us.
We will ask to send us a photo of the damaged product, a description of the issue, and your order number.
Once we review the information, we will issue a reprint and ship a replacement to you.
Please note that all complaints regarding product quality need to be reported within 30 days from purchase in order to be eligible for a reprint.