Return Policy
We accept returns for new, unused, and unworn shirts within 30 days of purchase. There are two types of returns:
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Exchange – Swap your item for one of equal or lesser value.
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Refund – Return your item for a refund, subject to a $10 restocking fee per item.
Important Return Guidelines
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Hats, beanies, stickers, and other non-apparel items are non-returnable.
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All sale item purchases are final and cannot be returned or exchanged.
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Items must be unworn, unwashed, and in new condition. Returns with damage, animal hair, or other defects will not be processed.
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Customers are responsible for return shipping costs.
How to Request a Return
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Email us at support@loveourparks.com to request a return and receive a Return Merchandise Authorization (RMA) number.
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Do not send a return without an RMA number—packages received without one will be discarded.
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Once you have an RMA number, follow the return instructions provided.
What to Do If You Receive a Wrong or Defective Item
We’re sorry for any issues with your order! We’re happy to replace any defective or incorrect items within 30 days of purchase.
For Defective Items:
Please email us at support@loveourparks.com with:
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Your order information
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A photo of the defect on the item
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A photo of the packing slip included with your order
For Incorrect Items:
Please email us at support@loveourparks.com with:
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Your order information
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A photo of the incorrect item you received
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A photo of the packing slip included with your order
Note: Before contacting us about a wrong item, please double-check your original order confirmation to ensure there wasn’t a mistake during checkout.
We’ll work quickly to resolve the issue and get the correct item to you!
If you have any questions, feel free to reach out to us at support@loveourparks.com.